About Us

Once an open plan Network Video store, the VetMD clinic is now a fully-equipped and practically laid out veterinary haven. We built this clinic, and wrote our policies with very specific missions in mind – to provide a fresh approach to veterinary care. Here are a few of the ways we are demonstrating our mission:

Reception lounge. Separate dog and cat waiting areas, even down to their own entrances. Cat carriers can be placed on the special tables provided so cats are always off the ground and don’t feel threatened.

Grieving & Visiting room. When pets are in hospital we can set owners up in this special room so you can have private time with your pet, without compromising access to their support equipment such as fluid pumps and urinary catheters. This room is also utilised for grieving & euthanasia, away from public eyes.

Wards. There are separate insulated dog and cat wards so your pet never has to see (or hear!) the other species. Wards feature spacious beds and warm clean bedding to keep your pet snug as a bug during their hospital stay. Cat ward beds also include little cat igloos and litter trays filled with biodegradable and environmentally friendly recycled cat litter.

Consulting rooms. There are three in total – one dog consulting room, one exotics & pocket pets room and one dedicated cat consulting room. The cat consulting room has a ‘Feliway’ pheromone calming device to make your kitties visit as stress free as possible. The room for exotics and pocket pets is kept at a warmer temperature than the rest of the clinic, and remains free from the scents of dogs and cats.

Plus many more features that we can’t wait to tell you about!